Acceptable Online Use Policy
The Public Libraries of Shelby County System provides public access to the Internet to assist Public Libraries of Shelby County patrons meet the basic information needs, facilitate life-long learning, and supply sources of information in all fields of knowledge. The Internet provides access to information far beyond the library’s resources. The Internet is a gateway to a diversity of information on a multitude of topics from all countries and cultures around the world. While most of the information accessed can be valuable and enlightening, the user may also find materials that are unreliable, personally offensive or illegal under U.S. Law.
The Public Libraries of Shelby County System follows and strictly enforces Alabama State Law 13A-12-200.3 that specifically prohibits the dissemination or display of obscene matter. Examples of prohibited use includes, but is not limited to: Attempt to view or download child pornography or inappropriate or obscene material in e-mail transmissions, via websites, or on thumb drives. Additional examples are provided on page seven (7) of this policy.
Public Libraries of Shelby County System complies with requirements of the Children’s Internet Protection Act (CIPA). Technology protection measures are used on all public access computers connected to the Public Libraries of Shelby County wide area network. A filtering service is used to prevent access by minor children to inappropriate materials as defined by the Children’s Internet Protection Act (CIPA).
Technology protection measures may be disabled, as necessary, for bona fide research or other lawful purposes by library computer users over the age of 18. Requests to by-pass the library’s filtering system will be reviewed by the Director of the Public Libraries of Shelby County System on a case by case basis to determine that the unfiltered access that is requested will not violate federal or Alabama State laws. Only the Mildred B. Harrison Regional Library Director shall have the authority to approve any requests to by-pass these technology protection measures. The decision of the Mildred B. Harrison Regional Library Director shall be final for all requests.
Internet Safety Policy
As part of this document an Internet Safety Policy is included to protect children under the age of 18 while using public access computers connected to the Internet and World Wide Web in the Public Libraries of Shelby County System. This policy is strictly enforced by the Public Libraries of Shelby County System. This policy addresses the following areas of concern:
- Access by minors to inappropriate matter on the Internet and World Wide Web
- Minor Children under the age of 18 must have the written permission of their parents or legal guardians to use the Public Libraries of Shelby County computers connected to the Internet.
- Children under the age of 8 must be accompanied by a responsible adult.
- Public Libraries of Shelby County System makes use of a filtering service on all library computers with Internet access to prevent minors from accessing visual depictions that are (1) obscene, (2) child pornography or (3) harmful to minors. The term “harmful to minors” is defined by the Communications Act of 1934 as meaning any picture, image, graphic image file, or other visual depiction that taken as a whole and with respect to minors, appeals to a prurient interest in nudity, sex or excretion; depicts, describes or represents, in a patently offensive way with respect to what is suitable for minors, an actual or simulated sexual act or sexual contact, actual or simulated normal or perverted sexual acts, or a lewd exhibition of the genitals; taken as a whole, lacks serious literary, artistic, political, or scientific value as to minors.
- Children and teens under the age of 18 are not allowed an opportunity to by-pass the Public Libraries of Shelby County System’s filtering service for any reason.
- Public Libraries of Shelby County System maintains a special web site for children and teens.
- Public Libraries of Shelby County System provides training on safe and effective Internet use and disseminates information to library patrons on Child Internet Safety.
- Public Libraries of Shelby County System encourages library staff to guide children and teens under the age of 18 away from materials that may be inappropriate as defined by U.S., state, and local laws.
- The safety and security of minors when using electronic mail, chat rooms, and other forms of direct electronic communication.
To address the issue of the safety and security of minors when using electronic mail, chat rooms, and other forms of direct electronic communication the Public Libraries of Shelby County System provides training and also urges minors and their parents to keep in mind the following safety guidelines:
- It is not acceptable for a minor to receive any material that is deemed harmful to minors under the Children’s Internet Protection Act (CIPA) through a web site, email, chat room or other direct electronic communication.
- Children and teens are instructed never to arrange a fact-to-face meeting with someone via the computer without parents’ or legal guardians’ approval.
- Children and teens are instructed never to respond to messages that are suggestive, obscene, threatening or make one uncomfortable.
- Children and teens are cautioned to remember that people online may not be who they say they are.
- Children and teens are cautioned to remember that everything one reads may not be true.
- Public Libraries of Shelby County System staff instruct parents and legal guardians to report any incident of the transmission of child pornography to local law enforcement and the National Center for Missing and Exploited Children at 1-800-843-5648 or https://report.cybertip.org.
- Public Libraries of Shelby County System staff is required to report any incident of the transmission of child pornography to the Mildred B. Harrison Regional Library System Director. The Director is required to report any incidents to local law enforcement and the National Center for Missing and Exploited Children.
3. Unauthorized access including “hacking” and other unlawful activities by minors online
To address the issue of unauthorized access, including “hacking”, and other unlawful activities by minors online, minors, their parents and all other library users are hereby advised that use of the library’s computers for hacking or any other unlawful activity is strictly prohibited. Violators will lose computer privileges and will be prosecuted to the full extent of the law.
4. Unauthorized disclosure, use and dissemination of personal information regarding minors
To address the issue of the unauthorized disclosure, use and dissemination of personal identification information regarding minors the Public Libraries of Shelby County System provides training programs and also urges minors and their parents to keep in mind the following safety guidelines:
- Children and teens are instructed never to give out identifying information such as home address, school name, or telephone number.
- Children and teens are instructed to let parents or guardians decide whether personal information should be revealed.
- Parents and guardians are encouraged to talk to their children about the dangers of disclosing personal information.
- Children and teens are instructed never to arrange a fact to face meeting with someone via the computer without parents or approval
- Children and teens are cautioned that people online may not be who they say they are.
- Any personal information gathered by the Public Libraries of Shelby County System for library card applications and entered into the Public Libraries of Shelby County System’s computerized data base will not be shared and will remain strictly confidential.
5. Technology Protection Measures designed to restrict minors’ access to materials harmful to minors.
Minor children under the age of 18 must have the written permission of their parents or legal guardians to use the Public Libraries of Shelby County public access computers. The Public Libraries of Shelby County System has technology protection measures in place in compliance with the Children’s Internet Protection Act (CIPA) that blocks or filters Internet access to web sites that have been determined to contain materials harmful to minors. Under no circumstances will a child under the age of 18 be allowed to circumvent the filtering mechanism in place. The only instance in which the technology protection measures may be disabled is to enable adult access to information that would be blocked by the filtering service. In order to receive unfiltered access adults must request access for bona fide research or other lawful purposes. The Library Director has the authority to decide if an adult’s request for unfiltered access shall be allowed. Only under these circumstances will the Director of the Mildred B. Harrison Regional Library disable the technology protection measures temporarily on specific computers for a specified session for an approved reason. Children under the age of 18 are not allowed to request that technology protection measures be disabled and will not receive approval.
Kid’s Rules for Online Safety
The following is a handout about online safety that is given to parents and children when applying for a library card:
- I will not give out personal information such as my address, telephone number, parents’ work address/telephone number, or the name and location of my school with my parents’ permission.
- I will tell my parents right away if I come across any information that makes me feel uncomfortable.
- I will never agree to get together with someone I “meet” online without first checking with my parents. If my parents agree to the meeting I will be sure that it is in a public place and bring my mother or father along.
- I will never send a person my picture or anything else without first checking with my parents.
- I will not respond to any messages that are mean or in any way make me feel uncomfortable. It is not my fault if I get a message like that. If I do I will tell my parents right away.
- I will not send any mean or bullying messages to classmates. If a classmate sends a mean or bullying message to me I will tell my parents immediately.
- I will talk with my parents so that we can set up rules for going online. We will decide upon the time of day that I can be online, the length of time I can be online, and appropriate areas for me to visit. I will not access other areas or break these rules without their permission.
- I will not give out my Internet password to anyone (even my best friends).
- I will be a good online citizen and not do anything that hurts other people or is against the law.
Rules Governing Use of Public Access Computers
Due to the limited resources available for provision of public access to the Internet, the Public Libraries of Shelby County System may set limits on the use of files of still or moving images or sound or on downloading files in any medium. The Library also reserves the right to limit the amount of time an individual patron can devote to a single session. The public must comply with all applicable federal, state and local laws, including laws governing the transmission and dissemination of information while accessing the Internet.
Examples of Unacceptable Use
Unacceptable use includes but is not limited to the following:
Patrons may not:
- Use the Public Libraries of Shelby County System network to make unauthorized entry into other computational, information or communication services or resources.
- Distribute unsolicited advertising;
- Invade the privacy of others;
- Participate in cyber bullying;
- Make any attempt to damage computer equipment or software;
- Engage in any activity that is harassing or defamatory either in person or online;
- Use the Internet for any illegal activity, including violation of copyright or other rights of third parties or in a manner inconsistent with the Library’s tax-exempt status or its proper operation;
- Attempt to view or download child pornography or inappropriate or obscene material in e-mail transmissions, via websites, or on thumb drives;
- Damage or destroy equipment, software, data belonging to the Public Libraries of Shelby County System or to other users including adding, altering or deleting files on workstations hard drives or other Public Libraries of Shelby County System computer equipment;
- Make unauthorized copies of copyright protected material;
- Violate software license agreements;
- Violate computer system or network integrity including attempts to by-pass network security functions, obtain passwords or alter the configuration of Public Libraries of Shelby County System workstations in any way.
- Participate in illegal gambling on the Internet; and
- Waste finite resources including printing copies with paying.
Violations may result in loss of access. Unlawful activities will be dealt with in an appropriate manner and may involve contacting local law enforcement.
Patrons’ Security
Patrons should be aware that the Internet is not a secure medium and that third parties may be able to obtain information regarding users’ activities. However, the Public Libraries of Shelby County System will not release information on the use of specific Internet resources by members of the public except as required by law or necessary for the proper operation of the Public Libraries of Shelby County System.
Compliance
The patron’s access to the Public Libraries of Shelby County System’s computer network and Internet is a privilege, not a right. A patron violates this policy by his or her own actions or by failing to report any violations by other users that come to their attention. Further, a patron violates this policy if he or she permits another to use his or her account or password to access the computer network and Internet. Failure to comply with this policy and its procedures will result in the forfeiture of the user’s right to access these computers.
The Public Libraries of Shelby County System reserves the right to take appropriate action to insure compliance with this policy.
The Public Libraries of Shelby County System reserves the right to determine what constitutes inappropriate behavior. The Public Libraries of Shelby County System reserves the right to terminate the Internet access privilege of any person abusing these policies.
Use of the Public Libraries of Shelby County System’s Internet computers will be on a first-come, first-served basis. No appointments will be taken. The Internet computers, however, may be reserved by library staff for library programs or training sessions.
Approved 04/06/2015
Animal Policy
The presence of animals in the library can pose a risk to the health and safety of library patrons and staff. To prevent damage to library facilities and property and possible injury to library users and staff, animals are not permitted in North Shelby Library or our branch Mt Laurel Library with the following exceptions:
- Animals that are part of a library sponsored program or exhibit as determined by the Library Director or designee.
- Service animals in accordance with the Americans with Disabilities Act of 1990 and accompanying regulations.
- The ADA defines a service animal “as a dog that has been individually trained to do work or perform tasks for an individual with a disability. The task(s) performed by the dog must be directly related to the person’s disability.” (Q1, Frequently Asked Questions about Service Animals and the ADA, https://www.ada.gov/regs2010/service_animal_qa.html)
- A service animal must be under the control of its handler. A harness, leash, or other tether should be used unless it would interfere with the work of the service animal. (Q27, Frequently Asked Questions about Service Animals and the ADA, https://www.ada.gov/regs2010/service_animal_qa.html)
- The library may request that a service animal be removed from the facility and deny further access to the animal if it is a) out of control b) is not housebroken or c) poses a direct threat to the health and safety of others. The staff will be happy to assist the patron without the animal present. (Q23 & Q25, Frequently Asked Questions about Service Animals and the ADA, https://www.ada.gov/regs2010/service_animal_qa.html)
- Service animals in training are allowed for training purposes. Under the Alabama Code (Section 21-7-4(c)(1)): The trainer of a service animal, while engaged in the training of the animal, has the same rights and privileges with respect to access to areas of public accommodation and the same liability for damage as is provided for an individual with a disability who is accompanied by a service animal. (http://alisondb.legislature.state.al.us/alison/CodeOfAlabama/1975/Coatoc.htm)
Patrons and staff can refer to the full U.S. Department of Justice Frequently Asked Questions on Service Animals and the ADA at: https://www.ada.gov/regs2010/service_animal_qa.html
Patrons and staff can refer to the full Code of Alabama concerning the Right of a person with a disability to be accompanied by service animal; liability for damages; violations (Title 21, Section 21-7-4) at: http://alisondb.legislature.state.al.us/alison/CodeOfAlabama/1975/Coatoc.htm
Circulation Policy
I. Standard Registration Rules
1. Library cards are initially available to all Shelby County residents free of charge. An application must be completed for every person wishing to obtain a card and use Shelby County Public Libraries’ services. One card per person.
2. All applications must be completed and all cards issued at a Shelby County library during normal operating hours.
3. All applicants and responsible parties must be present for a card to be issued.
4. Identification and proof of residence are required for all patrons before a card can be issued. A photo ID such as driver’s license, non-driver’s id, passport, student ID, military ID, or work badge is preferred. A patron without a photo ID must provide two (2) alternate forms of identification such as social security card, insurance card, credit card, etc. Patrons providing a PO Box as a mailing address must also provide proof of their physical street address.
5. Applications for minors who are younger than 18 must have a parent or legal guardian’s signature. The adult who signs for the minor will be held liable for any and all charges or damages associated with the minor’s card. Upon the minor’s 18th birthday all present fines and fees will be assumed by the signing responsible party and all future fines will be the responsibility of the applicant.
6. If the parent/guardian signing for a minor’s card, has a card that is not in good standing, then a card cannot be issued to the minor until the issues on the adult’s card have been cleared.
7. If a minor has a card that is not in good standing and the parent/guardian who signed the minor’s application wishes to apply for an adult card, then the charges on the minor’s card must be paid before the parent/guardian may be issued a card.
8. The use of VIP library cards is at the discretion of each individual library. Cards with VIP patron codes must only be assigned by the library director at each library and only for patrons of their library.
9. Students who attend school within Shelby County may obtain a card free of charge for one year if they present verification of enrollment and proof of current and permanent residence.
10. Non-resident adults, 18 years and older, who are working for business located in Shelby County are eligible to receive a free library card for one year with proof of employment such as a paycheck stub and/or employer ID card or badge.
11. Non-resident cards can be issued to adults, 18 years and older, for an annual $30 registration fee. Non-resident adults wishing only to gain access to databases or digital collections may apply for an electronic resources card for an annual $10 registration fee.
12. The library also offers cards to adults, 18 years and older, who are residing within impermanent and/or transient housing situations. Temporary 6 month cards can be given to those who are staying in temporary housing with proof either through rent payments or letter from their host. A temporary card may also be issued to those residing in transient housing such as a shelter, group home, center, institution, or organization with a letter from the administration of the organization.
13. If an individual’s library card is lost or stolen, then the patron must report the loss immediately. The patron is responsible for all activity relating to the lost card until the library has been notified and the card made invalid.
14. Replacement cards can be issued for old, damaged, unreadable, stolen or lost cards. All items must be returned, holds cancelled, all fines/fees paid, and lost or claimed items must be resolved on the current card before a new card can be issued. A card which has been replaced is no longer valid and should be destroyed if later found.
15. Stolen cards will be replaced free of charge. If the card is old, damaged or unreadable, then the patron may apply for a new card free of charge if the old card(s) is attached to the application. When an individual’s library card is lost, the patron may apply for a new replacement card and pay a nonrefundable fee of $3.
16. The length of terms for library cards is dependent on the Patron Registration Code. Each can be renewed upon expiration after any charges have been resolved, identification and contact information has been verified, and any registration fees paid.
Patron Registration Codes
Adult 3 Years
Shelby County resident who is 18 years or over. Expires every 3 years.
Juvenile 3 Years
Shelby County resident who is a minor (under age 18). Juvenile cards require adult parent/guardian’s signature. The signed adult is responsible for any charges associated with minor’s card. Expires every 3 years.
VIP 3 years
Examples: City/County/State officials, board/friends of the library/guild/staff members.
Assigned only by library directors for patrons of their library. Expire every 3 years. No late fines.
Books-By-Mail 3 years
Home bound individuals. Expires every 3 years. No late fines.
Student 1 Year
Student cards issued to students with enrollment verification and proof of current and permanent residence. Expires every year.
Electronic Resources 1 Year $5 library / $5 HRL
Non-resident adults 18 years or older who only wish access databases/digital collections. Annual $10 fee.
Expires every year. Cannot checkout any items.
Non-Resident 1 Year $15 library/ $15 HRL
Adult who is 18 years or older who does not live in Shelby County.
Annual $30 fee. Expires every year.
Non-Resident (In-County Employee) 1 Year
Adult who is 18 years or older who does not live but works within Shelby County. Expires every year.
Temporary 6 months
Adults, 18 years and older, who are residing within impermanent and/or transient housing situations. Must provide proof either through rent payments or letter from their host or the administration of the organization at which they are residing.
Expires in 6 months. Restricted to 5 non-print and 15 print items.
II. Standard Loan Rules
1. Patrons must present their own unexpired library card in good standing to check out library materials. Good standing is defined as: Non-permanently stopped cards with complete data and without long overdue items, without excessive fines/fees ($10 & more), and without noted problems restricting library privileges.
2. Materials are loaned by the library with the understanding that the borrower will return them in the same condition and by the due date established by the library.
3. Patrons are responsible for materials checked out on their library cards. The parent/guardian is responsible for materials checked out on the juvenile’s card.
4. Books borrowed through out-of-county interlibrary loan will be dealt with as determined by the interlibrary loan policy.
5. The ability to place a hold or renew an item is dependent on the owning library’s policy.
6. Most items auto-renew to the limit of the renewals set by the owning library. As a courtesy, Patrons are notified of renewals via text or email. Items that have holds are not auto-renewed. Auto-renewal will not happen if the patron has a block or blocks on their card due to fines, lost items, expired registration, or other reasons. Patrons are responsible for overdue fines if an item that is not auto-renewed is returned late. Failure to receive notifications or does not absolve the patron from the overdue fines for an item. Therefore, patrons are encouraged to keep their contact information up-to-date.
7. Holdable items can be reserved at any Shelby County library, through the online catalog at http://catalog.shelbycounty-al.org/polaris and/or through the mobile PAC at http://catalog.shelbycounty-al.org/mobile
8. Renewable items can be renewed at any Shelby County library, by calling the telephone renewal line at 205.669.3928, through the online catalog at http://catalog.shelbycounty-al.org/polaris and/or through the mobile PAC at http://catalog.shelbycounty-al.org/mobile
9. Most items can be returned to any Shelby County public library without penalty unless restricted by the owning library.
10. Media materials circulate and are fined according to the policies set at the owning library. Acceptable return policies of these items are determined by the owning library.
11. Shelby County Public Libraries’ materials must be returned to a Shelby County Public Library.
III. Fines, Fees, and Charges
1. If materials are returned damaged or with pieces missing, the owning library can choose to charge for the repair and/or retrieval of missing pieces or the complete replacement costs of the item. The owning library shall have the discretion to determine if materials returned are in the same condition as when they were checked out.
2. If materials are returned later than the due date specified at checkout, overdue fines will accrue daily but will not be applied to the patron’s account until the item is returned, renewed, or deemed lost.
3. Materials which are long overdue and for which the patron has been issued a bill are considered by the library to be lost and the patron is responsible for paying for the replacement cost of the item. As a courtesy, the library issues a reminder for almost overdue items and three overdue notices prior to charging the patron’s account with the replacement cost of an item. Failure to receive overdue notifications or bills does not absolve the patron from the overdue fines or replacement costs for an item. Therefore, patrons are encouraged to keep their contact information up-to-date.
4. Other fines, fees, or charges may be assessed and applied according to the issuing library’s policy.
5. Fines and other outstanding charges will be brought to the patron’s attention at the checkout desk.
6. Only the owning library can waive fines.
7. Fines not associated with lost or damaged items collected cumulatively in amounts lower than $25 will be retained at the library collecting the fine. When collecting cumulative fine amounts of $25 or more the entire amount should be routed to the owning library along with a copy of the printed receipt.
8. Undisputed payments for lost materials may be made at any library without first contacting the owning library. The library handling an undisputed payment must issue a receipt verifying payment of the material. All payments for lost or damaged materials must be routed to the owning library – regardless of the amount along with a copy of the receipt.
9. Disputes in payments for overdue, lost, or damaged materials must be resolved at the owning library. Replacement copies in lieu of replacement costs for lost items should only be offered and accepted by the owning library.
10. If a patron finds and returns the materials for which they have paid the replacement costs, the owning library will reimburse the patron as defined by the owning library’s local replacement policy. Each library must issue a receipt for lost material payments. Reimbursement of payments for lost materials will only be made upon presentation of a valid receipt issued in the last 30 days.
IV. Suspension of Privileges
1. Borrowing privileges will be suspended after a patron has accrued a total of $10 worth of fines/fees or have more than $10 worth of items deemed lost on their library account. The account will be cleared and privileges reinstated upon the return of lost items and/or fines paid.
2. An associated adult card will be blocked and borrowing privileges suspended when the juvenile card for which an adult has signed accrues $10 or has more than $10 worth of items deemed lost. Both accounts will be cleared and privileges reinstated upon the return of lost items and/or fines/fees paid.
3. Borrowing privileges can be suspended for unacceptable behavior including but not limited to physical abuse of facilities or resources, physical or verbal abuse of staff or other patrons, stealing, vandalism, computer agreement violations, and/or any criminal activities on library property.
4. If an individual has committed illegal activity in one library, the library card will be suspended and the individual
can be banned from the property. The director will notify the system libraries and a vote will determine if the
ban will be countywide. Appeals will be directed to the Harrison Regional Library Board which shall be the final
authority in the matter.
V. Confidentiality of Patrons Records
All information retained in patron records is for the purpose of conducting daily library business. This information is confidential in nature and cannot be given out to unauthorized individuals or for any other purpose than to carry out normal procedures of the library.
Any requests for patron records or circulation records generated by the integrated library system must be presented to the director of the Harrison Regional Library. The Board of the Harrison Regional Library in consultation with the county’s attorney will determine the process in which information is released or information is refused. Any request for information may be refused. Any request for information must be accompanied by a subpoena signed by a judge.
North Shelby Library-Specific Policies
for the Countywide Circulation Policy
Revised July 2021
Mt Laurel Library is a branch of North Shelby Library and, as such, also follows these policies.
II. Standard Loan Rules
Holds:
- New adult fiction and non-fiction books, new movies, video games, and hotspots can be held but must be picked up at the owning library.
- Puzzles and board games cannot be held.
- Holds for special collection items such as kits or passes are determined on a case-by-case basis and indicated on the item label, patron use agreements, and/or advertising.
- Most other circulating items can be placed on hold and can be sent to other libraries in Shelby County for patron pick-up. This includes books and media in any format.
- In order to pick up a hold, the person checking it out must have the library card or driver’s license of the person it was requested for. Alternately, circulation staff may take permission over the phone after verifying the person’s identity.
Renewals:
- New adult fiction and non-fiction books and new movies are not renewable.
- Video games and hotspots are not renewable.
- Renewals for special collection items such as kits or passes are determined on a case-by-case basis and indicated on the item label, patron use agreements, and/or advertising.
- All other books, older DVDs & Blu-rays, audiobooks, and music CDs are able to be renewed three times if there are no holds on them.
- If there are no more renewals left, then the items must be turned in and cannot be checked out on the same library card again until the next business day.
9. Media materials circulate and are fined according to the policies set at the owning library. Acceptable return policies of these items are determined by the owning library.
- Movies in any format can be returned to any Shelby County public library without penalty.
- Audiobooks and music CDs can be returned to any Shelby County public library without penalty.
- Hotspots, board games, puzzles, and special collection items must be returned to the library the item originated from. These items must be returned inside and handed to an employee at the circulation desk.
- There is no limit on the number of books, movies in any format, audiobooks, or music CDs that can be checked out on a card.
- There is a limit of three video games per library card.
- There is a limit of one hotspot per family/address.
- There is a limit of one Citizen Science kit per family/address.
- Other special collection items have the limits as indicated on the item label, patron use agreements, and/or advertising.
III. Fines, Fees, and Charges
4. Other fines, fees, or charges may be assessed and applied according to the issuing library’s policy.
….. Fines:
- New books, movies in any format, and video games……………………. $1.00/day
- Hotspots……………………………………………………………………………. $2.00/day
- Telescopes…………………………………………………………………………. $5.00/day
- Other science kits………………………………………………………………… $2.00/day
- All other books, board games, puzzles, & audiobooks…………………. $0.10/day
- Other special collection items range from $0.10-$5.00 per day as indicated on their label.
9. Disputes in payments for overdue, lost, or damaged materials must be resolved at the owning library. Replacement copies in lieu of replacement costs for lost items should only be offered and accepted by the owning library.
North Shelby Library and Mt Laurel Library do not accept replacement copies of lost materials in lieu of replacement costs.
Collection Development Policy
Section 3: Library Collections
3.01 Collection Development Policy
Responsibility for Selection
Although the North Shelby Library Board of Trustees is legally responsible for the operation of the library, the responsibility for the selection of library materials is delegated to the Director of Library Services who authorizes collection development staff members who are library professionals and are knowledgeable in their areas of selection to purchase for their departments.
Selection Process
The majority of the materials selection process is done online through vendor sites. These vendors provide thorough product descriptions which can include cover art, reviews, excerpts, release dates, and sales, print run, or box office figures, all of which facilitate the selection process. Additional materials are selected from review journals, print and online catalogs, awards lists, best seller lists, and promotional mailers. The Library also accepts patron requests which are considered based on the criteria for selection found below.
In general, selection is an ongoing process which includes the following steps:
- Evaluate the existing collection and assess needs;
- Consult reputable, professionally prepared selection aids and vendor sites;
- Keep abreast of high interest titles reviewed in popular media as well as best seller and awards lists;
- Solicit and consider recommendations for acquisitions from patrons;
- Judge gift materials by the criteria listed in the “Policy on Gifts to North Shelby Library” accepting or rejecting them on the basis of those criteria;
- Remove obsolete materials from the collection [see “Collection Maintenance /Weeding Policy”].
Examples of Sources Used during the Selection Process
The staff members in charge of collection development use a variety of resources to assist them in selection. These include:
- Professional journals (e.g. School Library Journal, Booklist, Publisher’s Weekly, Kirkus)
- Popular media (e.g. People Magazine, Oprah’s Book Club, Book Riot website)
- Best seller lists (e.g. New York Times, USA Today, Amazon)
- Vendor catalogs/selection lists (e.g. Baker & Taylor, Ingram, Midwest Tape, Overdrive)
- Award lists (e.g. National Book Awards, ALA Youth Media Awards, Pulitzers)
- Social reviewing sites (e.g. Goodreads, Common Sense Media, YouTube, TikTok)
Objectives of Selection
In order to assure that the library is a place where information, ideas and resources are available to all patrons the following selection objectives are adopted:
- To provide materials that will enrich and support the personal needs of the users, taking into consideration their varied interests, abilities, and learning styles;
- To provide materials that will stimulate growth in knowledge, literary appreciation, aesthetic values, and ethical standards in a pluralistic society;
- To provide a background of information which will enable patrons to make intelligent judgments in their daily lives;
- To provide materials on opposing sides of controversial issues so that no one viewpoint is unduly represented.
- To place principle above personal opinion and reason above prejudice in the selection of materials of the highest quality in order to assure a comprehensive media collection appropriate for the users.
Criteria for Selection
The public library is the institution in our society that attempts to provide a diversity of viewpoints on a wide range of topics of interest including political, social, and religious ones – no matter how controversial or objectionable those ideas may be to some people. Selection of books or other library materials shall be made on the basis of their value of interest, information, and enlightenment of all people of the community. No book or library material shall be excluded because of the race, nationality, religion, sexuality, or the political or social views of the author. A balanced collection reflects a diversity of materials, not an equality of numbers. Materials are chosen representing different points of view, limited only by our selection criteria, budget, and space available in our facilities. The Board of Directors will uphold the principle that censorship is largely an individual matter and declares that while anyone is free to reject for oneself books which do not meet with the individual’s approval, one cannot exercise this right of censorship to restrict the freedom to read of others. The responsibility for the choice of library material for minors rests with their parents or legal guardians.
Guidelines for Evaluation and Selection of Library Resources
- Reputation and qualifications of the creator(s), publisher(s), or producer(s)
- Community needs, interests, and demand
- Present and potential relevance to community needs
- Relevant to today’s world, reflecting problems, aspirations, attitudes, and ideals of society
- Representative of differing viewpoints on controversial subjects
- Clear and accurate with the scope of text or audiovisual presentation appropriate to the needs of the users
- Quality format and value, commensurate with cost and/or need
- Authenticity of voice
- Representative of diverse points of view
- Judgment of the work as a whole
Types of Materials Not Generally Purchased by the Library
- Textbooks or curriculum materials
- Workbooks or journals
- Collector’s Editions
- Non-fiction books published more than 5 years ago or that are no longer factually accurate
- Out of print materials
- Items not available through library vendors
Items requested by patrons that fit into these categories or that cannot be purchased due to budget constraints or other considerations will be requested for the patron through ILL (interlibrary loan).
Policy for Gifts to North Shelby Library
The North Shelby Library welcomes gifts of books, periodical subscriptions, works of art, media, other educational materials and equipment, and money for the purchase of library media materials and equipment.
Materials and equipment are accepted with the understanding that the item(s) meet(s) the standards in the library’s Collection Development Policy.
Gifts are irrevocable; those weeded from or not added to the collection may be disposed of as the Director of Library Services deems appropriate.
The Director of Library Services under the guidance of the Board of Trustees reserves the right to determine appropriate use, housing, and maintenance of gifts or to delegate that determination to the appropriate staff member.
The Library will not appraise gifts. A donor may request a receipt for the number of items donated.
North Shelby Library hereby states it is currently in good standing with the Internal Revenue Service as a charitable organization under 501(c)(3) of the Internal Revenue Code and contributions to the North Shelby Library are deductible charitable contributions to the donor. We have also received sales tax exemption from the State of Alabama Department of Revenue.
Donors will be supplied with appropriate statement regarding any monitory donation which is tax deductible.
Collection Maintenance/ Weeding Policy for North Shelby Library
Both print and non-print materials should be reviewed and evaluated at regular intervals to determine if they are to remain in the current collection. This final step in the selection process ensures the library collection will contain materials that are factual, undamaged, and in-demand. Staff members in charge of collections should consider space, budget, and user needs when deciding how much and how often to weed. Staff members also actively search for replacement items for dated materials.
Depending on condition, materials withdrawn from the collections may be offered for sale through the Friends of the Library groups. Donations and other items not added to the collection may also be included in these sales. Damaged or factually inaccurate materials may be disposed of.
Suggested Criteria for Weeding
Record of use- the item has not circulated for an appropriate amount of time for its collection, generally 1-5 years.
Currency- the subject matter is out-of-date, factually inaccurate, or no longer relevant to current times; illustrations are outmoded or perpetuate gender, racial, or cultural stereotypes.
Technical Quality- non-print materials with poor visuals, faded or off-color visuals; faulty or inferior sound reproductions.
Dispensability- duplicate copies no longer needed in the collection.
Physical Condition- the item is torn, soiled, or worn; pages or parts are missing.
Poor Purchases- materials purchased that were not quality items and/or items not appropriate.
Reliability- non-fiction item which contains factual information inconsistent with other sources.
Short-lived Topics- the item is faddish and no longer of interest.
Subject Areas- the information is not timely.
Dewey Decimal Balance- the item is unneeded to balance the collection.
Careful consideration should be practiced in weeding an item that:
- is a work of historical significance in the field of literature.
- has unusual illustrations or the illustrations are by a well-known artist.
- is a work by a local author or illustrator.
- describes local history or personalities.
- is a memorial gift.
However, North Shelby Library is not an archive or research library and no items are kept indefinitely when they meet criteria for weeding.
Reconsideration Procedures
The North Shelby Library supports the principles of intellectual freedom inherent in the First Amendment of the Constitution of the United States and expressed in the Library Bill of Rights of the American Library Association, or final judgments or rulings by a court of competent jurisdiction. However, patrons may request materials be withdrawn or reconsidered and should be afforded every opportunity to express their concerns. If possible, the patrons should be referred immediately to the department head or branch manager.
If a complaint is made, the following procedures shall be followed:
- The department head or branch manager should have a discussion with the patron about the material in question informing the complainant of the selection policies and the procedures for questioning materials.
- If the patron wishes to pursue the complaint further, the complainant must submit a formal complaint form to the Director of Library Services.
- The patron will be provided with a written copy of the collection development policy (3.01), the Library Bill of Rights (1.04), the ALA Freedom to Read statement (1.05), and a copy of the reconsideration form (3.01a).
- Staff should inform the Director of Library Services when a form is given out.
- Keep challenged materials on the shelves during the reconsideration process.
- Upon receipt of the completed complaint form, the Director of Library Services will respond to the complainant within 48 hours to inform them of the process.
- The Director will then request a review of the challenged material by a Review Committee within fifteen business days.
- The Review Committee will meet once all members have been able to review the material in its entirety.
- The Director informs the complainant and the Board of Trustees of the decision made by the Review Committee within 48 hours of the decision.
- The complainant may make a written appeal to the Board of Trustees at least 14 days in advance of a scheduled Board meeting.
- The decision of the Board of Trustees is final.
Review Committee
The Review Committee is called by the Director of Library Services and approved by the Board of Trustees. The Review Committee consists of five members, preferably consisting of:
- a Board Member,
- a Friend of the Library,
- a North Shelby Librarian,
- a Librarian from the community,
- and a Library user
The Review Committee takes the following steps after receiving the challenged materials:
- reads, views, or listens to the material in its entirety;
- meets with the other members of the Review Committee and:
- checks general acceptance of the material by reading reviews and consulting recommended reading lists from reputable sources such as ALA, Booklist, Common Sense Media, or other libraries;
- determines the extent to which the material supports the selection policy;
- judges material for its strength and value as a whole and not in part;
At the conclusion of their meeting, the Review Committee will make one of the following decisions:
- Retain the material
- Move to a different collection in the library
- Withdraw from circulation as requested
3.01a Collection Development Policy Appendix A: Request for Reconsideration Form
Reconsideration of Library Resources
The Board of Trustees of the North Shelby Library has delegated the responsibility for selection and evaluation of library resources to the Director of Library Services, and has established reconsideration procedures to address concerns about those resources. Completion of this form is the first step in those procedures.
If you wish to request reconsideration of library resources, please return the completed form to Director of Library Services, North Shelby Library, 5521 Cahaba Valley Road, Birmingham, AL 35242.
Date ________________
Name ________________________________________________________________________________
Address ______________________________________________________________________________
City _________________________________________________ State __________ Zip _____________
Email _________________________________ Phone _________________________________________
Do you represent: o Yourself
o Organization: ____________________________________________
Resource on which you are commenting:
o Book o Audio
o DVD/Blu-Ray o Newspaper
o Game o Digital
o Magazine o Other (please specify): _______________________________
Have you examined (read/heard/seen) the material in its entirety? ____ Yes ____ No
Author _______________________________________________________________________________
Title _________________________________________________________________________________
Publisher/Producer _____________________________________________________________________
What brought this resource to your attention? _______________________________________________
_____________________________________________________________________________________
What concerns you about the resource? Please cite specific passages, pages, etc. (use other side or additional pages if necessary) Are there resources you suggest provide additional information and/or other viewpoints on this topic? Attach more pages, if necessary.
3.01b Collection Development Policy Appendix B: Review Committee
North Shelby Library Review Committee Instructions
Guidelines
Under the best professional standards, reconsideration policies ask those charged with reviewing a challenged book or other resource to set aside their personal beliefs and evaluate the work in light of the objective standards outlined in the library’s materials selection policy. Listed below are some best practices for Reconsideration Committee members:
- Bear in mind the principles of the freedom to read and base your decision on these broad principles rather than in defense of individual materials. Based in the First Amendment, the freedom to read is essential to our democracy.
- Read or view all materials referred to you including the full text of the material in question, available reviews, and notices of awards, if applicable.
- Review the library mission statement, materials selection and reconsideration policies, and professional guides such as the Intellectual Freedom Manual.
- The general acceptance of the materials should be checked by consulting standard evaluation aids and your institution’s selection policies.
- Challenged materials should not be removed from the collection while under reconsideration.
- Passages or parts of the work in question should not be pulled out of context. The values and faults should be weighed against each other and the opinions based on the materials as a whole.
- The committee’s recommendation is to be an objective evaluation of the material within the scope of a library’s selection policy.
- The committee’s report, presenting both majority and minority opinions, should be presented to the governing body or administrator, as directed in the reconsideration process, with a recommendation to retain the material in its original location, to relocate the material, or to remove the material. The report may differ depending on the type of resource that is being challenged, such as library material, display, curriculum, reading list etc.
Review Committee Discussion Guide
Review Committee members should read, view, or listen to the material in its entirety then meet with other members of the Committee at the designated time to determine if the material should be retained or withdrawn. This guide is designed to help in that discussion.
Title:
Author:
Purpose/theme:
Does the work meet one or more selection criteria from the Collection Development Policy?
- Reputation and qualifications of the creator(s), publisher(s), or producer(s)
- Community needs, interests, and demand
- Present and potential relevance to community needs
- Relevant to today’s world, reflecting problems, aspirations, attitudes, and ideals of society
- Representative of differing viewpoints on controversial subjects
- Clear and accurate with the scope of text or audiovisual presentation appropriate to the needs of the users
- Quality format and value, commensurate with cost and/or need
- Authenticity of voice
- Representative of diverse points of view
- Judgment of the work as a whole
Reviews and lists:
The Library will supply reviews of this material and the names of selection lists it appeared on.
Review committee members can also check for additional sources. Please be able to discuss:
- The source of the review or list
- Whether the review was favorable or unfavorable
- Any biases the review or list might contain
Decision
At the conclusion of their meeting, the Review Committee will make one of the following decisions:
- Retain the material
- Move to a different collection in the library
- Withdraw from circulation as requested
Internet Acceptable Use Policy
The Public Libraries of Shelby County System provides public access to the Internet to assist Public Libraries of Shelby County patrons meet the basic information needs, facilitate life-long learning, and supply sources of information in all fields of knowledge. The Internet provides access to information far beyond the library’s resources. The Internet is a gateway to a diversity of information on a multitude of topics from all countries and cultures around the world. While most of the information accessed can be valuable and enlightening, the user may also find materials that are unreliable, personally offensive or illegal under U.S. Law.
The Public Libraries of Shelby County System follows and strictly enforces Alabama State Law 13A-12-200.3 that specifically prohibits the dissemination or display of obscene matter. Examples of prohibited use includes, but is not limited to: Attempt to view or download child pornography or inappropriate or obscene material in e-mail transmissions, via websites, or on thumb drives. Additional examples are provided on page seven (7) of this policy.
Public Libraries of Shelby County System complies with requirements of the Children’s Internet Protection Act (CIPA). Technology protection measures are used on all public access computers connected to the Public Libraries of Shelby County wide area network. A filtering service is used to prevent access by minor children to inappropriate materials as defined by the Children’s Internet Protection Act (CIPA).
Technology protection measures may be disabled, as necessary, for bona fide research or other lawful purposes by library computer users over the age of 18. Requests to by-pass the library’s filtering system will be reviewed by the Director of the Public Libraries of Shelby County System on a case by case basis to determine that the unfiltered access that is requested will not violate federal or Alabama State laws. Only the Mildred B. Harrison Regional Library Director shall have the authority to approve any requests to by-pass these technology protection measures. The decision of the Mildred B. Harrison Regional Library Director shall be final for all requests.
Internet Safety Policy
As part of this document an Internet Safety Policy is included to protect children under the age of 18 while using public access computers connected to the Internet and World Wide Web in the Public Libraries of Shelby County System. This policy is strictly enforced by the Public Libraries of Shelby County System. This policy addresses the following areas of concern:
- Access by minors to inappropriate matter on the Internet and World Wide Web
- Minor Children under the age of 18 must have the written permission of their parents or legal guardians to use the Public Libraries of Shelby County computers connected to the Internet.
- Children under the age of 8 must be accompanied by a responsible adult.
- Public Libraries of Shelby County System makes use of a filtering service on all library computers with Internet access to prevent minors from accessing visual depictions that are (1) obscene, (2) child pornography or (3) harmful to minors. The term “harmful to minors” is defined by the Communications Act of 1934 as meaning any picture, image, graphic image file, or other visual depiction that taken as a whole and with respect to minors, appeals to a prurient interest in nudity, sex or excretion; depicts, describes or represents, in a patently offensive way with respect to what is suitable for minors, an actual or simulated sexual act or sexual contact, actual or simulated normal or perverted sexual acts, or a lewd exhibition of the genitals; taken as a whole, lacks serious literary, artistic, political, or scientific value as to minors.
- Children and teens under the age of 18 are not allowed an opportunity to by-pass the Public Libraries of Shelby County System’s filtering service for any reason.
- Public Libraries of Shelby County System maintains a special web site for children and teens.
- Public Libraries of Shelby County System provides training on safe and effective Internet use and disseminates information to library patrons on Child Internet Safety.
- Public Libraries of Shelby County System encourages library staff to guide children and teens under the age of 18 away from materials that may be inappropriate as defined by U.S., state, and local laws.
- The safety and security of minors when using electronic mail, chat rooms, and other forms of direct electronic communication.
To address the issue of the safety and security of minors when using electronic mail, chat rooms, and other forms of direct electronic communication the Public Libraries of Shelby County System provides training and also urges minors and their parents to keep in mind the following safety guidelines:
- It is not acceptable for a minor to receive any material that is deemed harmful to minors under the Children’s Internet Protection Act (CIPA) through a web site, email, chat room or other direct electronic communication.
- Children and teens are instructed never to arrange a fact-to-face meeting with someone via the computer without parents’ or legal guardians’ approval.
- Children and teens are instructed never to respond to messages that are suggestive, obscene, threatening or make one uncomfortable.
- Children and teens are cautioned to remember that people online may not be who they say they are.
- Children and teens are cautioned to remember that everything one reads may not be true.
- Public Libraries of Shelby County System staff instruct parents and legal guardians to report any incident of the transmission of child pornography to local law enforcement and the National Center for Missing and Exploited Children at 1-800-843-5648 or https://report.cybertip.org.
- Public Libraries of Shelby County System staff is required to report any incident of the transmission of child pornography to the Mildred B. Harrison Regional Library System Director. The Director is required to report any incidents to local law enforcement and the National Center for Missing and Exploited Children.
3. Unauthorized access including “hacking” and other unlawful activities by minors online
To address the issue of unauthorized access, including “hacking”, and other unlawful activities by minors online, minors, their parents and all other library users are hereby advised that use of the library’s computers for hacking or any other unlawful activity is strictly prohibited. Violators will lose computer privileges and will be prosecuted to the full extent of the law.
4. Unauthorized disclosure, use and dissemination of personal information regarding minors
To address the issue of the unauthorized disclosure, use and dissemination of personal identification information regarding minors the Public Libraries of Shelby County System provides training programs and also urges minors and their parents to keep in mind the following safety guidelines:
- Children and teens are instructed never to give out identifying information such as home address, school name, or telephone number.
- Children and teens are instructed to let parents or guardians decide whether personal information should be revealed.
- Parents and guardians are encouraged to talk to their children about the dangers of disclosing personal information.
- Children and teens are instructed never to arrange a fact to face meeting with someone via the computer without parents or approval
- Children and teens are cautioned that people online may not be who they say they are.
- Any personal information gathered by the Public Libraries of Shelby County System for library card applications and entered into the Public Libraries of Shelby County System’s computerized data base will not be shared and will remain strictly confidential.
5. Technology Protection Measures designed to restrict minors’ access to materials harmful to minors.
Minor children under the age of 18 must have the written permission of their parents or legal guardians to use the Public Libraries of Shelby County public access computers. The Public Libraries of Shelby County System has technology protection measures in place in compliance with the Children’s Internet Protection Act (CIPA) that blocks or filters Internet access to web sites that have been determined to contain materials harmful to minors. Under no circumstances will a child under the age of 18 be allowed to circumvent the filtering mechanism in place. The only instance in which the technology protection measures may be disabled is to enable adult access to information that would be blocked by the filtering service. In order to receive unfiltered access adults must request access for bona fide research or other lawful purposes. The Library Director has the authority to decide if an adult’s request for unfiltered access shall be allowed. Only under these circumstances will the Director of the Mildred B. Harrison Regional Library disable the technology protection measures temporarily on specific computers for a specified session for an approved reason. Children under the age of 18 are not allowed to request that technology protection measures be disabled and will not receive approval.
Kid’s Rules for Online Safety
The following is a handout about online safety that is given to parents and children when applying for a library card:
- I will not give out personal information such as my address, telephone number, parents’ work address/telephone number, or the name and location of my school with my parents’ permission.
- I will tell my parents right away if I come across any information that makes me feel uncomfortable.
- I will never agree to get together with someone I “meet” online without first checking with my parents. If my parents agree to the meeting I will be sure that it is in a public place and bring my mother or father along.
- I will never send a person my picture or anything else without first checking with my parents.
- I will not respond to any messages that are mean or in any way make me feel uncomfortable. It is not my fault if I get a message like that. If I do I will tell my parents right away.
- I will not send any mean or bullying messages to classmates. If a classmate sends a mean or bullying message to me I will tell my parents immediately.
- I will talk with my parents so that we can set up rules for going online. We will decide upon the time of day that I can be online, the length of time I can be online, and appropriate areas for me to visit. I will not access other areas or break these rules without their permission.
- I will not give out my Internet password to anyone (even my best friends).
- I will be a good online citizen and not do anything that hurts other people or is against the law.
Rules Governing Use of Public Access Computers
Due to the limited resources available for provision of public access to the Internet, the Public Libraries of Shelby County System may set limits on the use of files of still or moving images or sound or on downloading files in any medium. The Library also reserves the right to limit the amount of time an individual patron can devote to a single session. The public must comply with all applicable federal, state and local laws, including laws governing the transmission and dissemination of information while accessing the Internet.
Examples of Unacceptable Use
Unacceptable use includes but is not limited to the following:
Patrons may not:
- Use the Public Libraries of Shelby County System network to make unauthorized entry into other computational, information or communication services or resources.
- Distribute unsolicited advertising;
- Invade the privacy of others;
- Participate in cyber bullying;
- Make any attempt to damage computer equipment or software;
- Engage in any activity that is harassing or defamatory either in person or online;
- Use the Internet for any illegal activity, including violation of copyright or other rights of third parties or in a manner inconsistent with the Library’s tax-exempt status or its proper operation;
- Attempt to view or download child pornography or inappropriate or obscene material in e-mail transmissions, via websites, or on thumb drives;
- Damage or destroy equipment, software, data belonging to the Public Libraries of Shelby County System or to other users including adding, altering or deleting files on workstations hard drives or other Public Libraries of Shelby County System computer equipment;
- Make unauthorized copies of copyright protected material;
- Violate software license agreements;
- Violate computer system or network integrity including attempts to by-pass network security functions, obtain passwords or alter the configuration of Public Libraries of Shelby County System workstations in any way.
- Participate in illegal gambling on the Internet; and
- Waste finite resources including printing copies with paying.
Violations may result in loss of access. Unlawful activities will be dealt with in an appropriate manner and may involve contacting local law enforcement.
Patrons’ Security
Patrons should be aware that the Internet is not a secure medium and that third parties may be able to obtain information regarding users’ activities. However, the Public Libraries of Shelby County System will not release information on the use of specific Internet resources by members of the public except as required by law or necessary for the proper operation of the Public Libraries of Shelby County System.
Compliance
The patron’s access to the Public Libraries of Shelby County System’s computer network and Internet is a privilege, not a right. A patron violates this policy by his or her own actions or by failing to report any violations by other users that come to their attention. Further, a patron violates this policy if he or she permits another to use his or her account or password to access the computer network and Internet. Failure to comply with this policy and its procedures will result in the forfeiture of the user’s right to access these computers.
The Public Libraries of Shelby County System reserves the right to take appropriate action to insure compliance with this policy.
The Public Libraries of Shelby County System reserves the right to determine what constitutes inappropriate behavior. The Public Libraries of Shelby County System reserves the right to terminate the Internet access privilege of any person abusing these policies.
Use of the Public Libraries of Shelby County System’s Internet computers will be on a first-come, first-served basis. No appointments will be taken. The Internet computers, however, may be reserved by library staff for library programs or training sessions.
Approved 04/16/15
Media Relations Policy
7.03 Media Relations Policy
Library Spokesperson
In order to provide the most current and consistent information about the library, all contact with news media will be carried out through the Director of Library Services or Board President, although at times individuals occupying such positions may refer the media to specific staff members. The Board President is the spokesperson for the Library Board of Trustees. All inquiries from reporters or other media persons should be reported immediately to the Director of Library Services.
When asked by the public for information related to library business or policy, staff should respond in accordance with library guidelines regarding such requests and, in the case of doubt, should consult with the Director of Library Services.
Employees who represent the library as media spokespersons should avoid speculation on any topic and refrain from offering personal opinions about library policies or programs, even when asked to do so by a reporter.
Questions from the public regarding the general operations or direction of the library should be referred to the Director of Library Services. Inquiries related to the underlying principles of a policy that are open to interpretation from a political, constitutional, and/or legal perspective should be referred to the Director of Library Services who may refer questions to the Board of Trustees. Examples of such policies include but are not limited to those covering Internet Access, Filtering, Intellectual Freedom, and Meeting Room issues.
Inquiries regarding the library budget should be referred to the Director, Business Manager, and/or Board of Trustees.
Newsgathering in the Library
Members of the media who wish to conduct newsgathering in the library in any manner disruptive to, or interfering with, the operation of the library or its use by other customers or be inconsistent with its mission, must make themselves known to either the Director of Library Services, or to the staff member in charge of the building in the Director’s absence. Examples of behavior that can be disruptive, or interfere with, the operation of the library or its use by other customers or be inconsistent with the library’s mission, include (but are not limited to) interviewing at other than normal conversational voice level, photographing, video recording, or audio recording customers or staff. (See Photography or recording by members of the public or media below.) Staff members witnessing members of the media engaged in such activity must inform them of the policy and ask that they request and gain permission from the Director of Library Services before further conducting newsgathering in the library. This policy does not apply to a member of the media in his or her capacity as a customer using the library’s resources.
Photography and Video or Audio Recording in The Library
Photography or recording by the library
Library staff has the right to photograph, film, and record library events and customers for promotional use. Visitors to the library, or participants in any library event being captured on film or by photograph, will be advised in advance, verbally or through signage, that their participation in the event acts as consent to being photographed, filmed, or recorded, unless they otherwise clearly indicate to the contrary to library staff. To ensure the privacy of all individuals, their images will not be identified using full names or personal identifying information without written approval from the photographed subject, parent, or legal guardian.
The above policy applies only to open, public events. Closed events such as class visits would require releases and/or permissions from the supervisor of the visiting organization.
Photography or recording by members of the public or the media
While the library is a public place, it is considered a “limited public forum” under federal law. Public libraries may reasonably restrict the exercise of free speech rights in their buildings, particularly when the conduct would be disruptive to, or interfere with, the other customers or staff or be inconsistent with the library’s mission.
Subject to the preceding paragraph: photography and video or audio recording by visitors to the library are generally permitted if it is strictly for personal use. Photography and video or audio recording for commercial purposes are permitted only if the activity has been expressly approved by the Director. In order to ensure that such activity would not be disruptive to, or interfere with, the library staff or customers, or be inconsistent with the library’s mission, all individuals proposing to engage in such commercial activities must request approval in writing and in advance.
All requests to use a library facility as a setting for photography, video or audio recording are to be referred to the Director of Library Services, who has the responsibility and authority to evaluate the requests and to monitor the recording. Requests will be evaluated in terms of their impact on library operations and services. The Director will seek approval and make arrangements with specific library departments and personnel in advance of the approved photography or recording.
In order to protect the rights of individual customers and to prevent disruptions, or interference with, staff or customers, or conduct inconsistent with the library’s mission, photographing and video or audio recording on library property are restricted as follows:
Under no circumstances may the public or members of the media take photographs or record video or audio without the express permission of any library customer who would be included within the composition. In the case of minors, permission must come from the parent or legal guardian.
Media are subject to the provisions of the Code of Conduct policy and may not disturb the normal operations of the library.
In the event of a critical incident or emergency requiring police or fire response, public and media access may be limited to allow emergency personnel to ensure safety and security.
The terms above apply to the media as well as to amateur photographers and audio/video creators.
Patron Behavior Policy
The North Shelby Library Board of Trustees has adopted the Patron Behavior Policy to provide a safe, comfortable and welcoming environment for everyone, including patrons and staff. This policy applies to the use of Library facilities at the North Shelby and Mt Laurel Libraries, resources and services in any form, including but not limited to in-person, phone and virtual, as well as the participation in Library-sponsored activities on or away from Library property.
As a community for the sharing of information to all persons, Library users are expected to conduct themselves in a manner that is courteous, respectful and cooperative at all times. Any Library user whose behavior, in the opinion of Library staff, is disrespectful to others, disruptive, inhibits access to or the delivery of services or resources to others, or otherwise violates this policy or local, state or federal laws may be asked to immediately discontinue such behavior, to leave Library property, have Library privileges suspended, be subject to legal action, and/or be subject to reporting to the Pelham Police Department with or without warning or notice.
Examples of unacceptable activities and behaviors include, but are not limited to:
Lack of respect for others
- Demonstrating disruptive, disturbing or potentially unsafe behavior or actions, including but not limited to:
- Talking or laughing loudly, yelling, screaming or engaging in other noisy or boisterous activities
- Running, jumping or throwing things
- Hitting, pushing, shoving, challenging to fight or provoking violence
- Interfering with the free movement of and use of the Library by others, or with Library staff members’ performance of their duties
- Harassing any person in the Library, including but not limited to:
- Staring, following, stalking or lurking
- Initiating repeated unwanted personal and/or embarrassing questions or communication
- Threatening, taunting or inflicting physical, verbal or written abuse
- Using obscene, derogatory, abusive, insulting, threatening, humiliating or otherwise offensive language, gestures or acts toward others
- Engaging in public displays of physical affection or in lewd behavior including, but not limited to, petting, indecent exposure or sexual acts
- Refusing to vacate the building at closing time or upon Library staff request
- Using personal or Library devices for entertainment, conversation or other activities at a volume that disturbs other patrons
- Soliciting, surveying, petitioning, campaigning, selling of any kind, distributing materials, posting flyers or otherwise engaging in activities for promotion or profit without specific authorization from Library staff
- Displaying material which is inconsistent with the Library’s Internet Access and Use Policy or otherwise inappropriate for the surroundings, including potential passersby
- Entering a Library facility without footwear and a covering of the upper and lower body, such as shoes, shirt and pants
- Offensive odor of the body or personal property to a degree that constitutes a nuisance to others
- Obstructing or blocking access to the Library or any part of the Library facility or grounds, including bringing oversized items that may be a hazard, take up an excessive amount of space, or impede Library use
- Using a Library facility for childcare purposes; leaving children under the age of 11 unaccompanied or unsupervised by a responsible caregiver, or otherwise violating the Library’s Unattended Children Policy
- Smoking, chewing or otherwise using tobacco products or e-cigarettes
- Using photographic, video, audio or other recording devices without prior authorization
Misuse of property
- Entering or attempting to enter non-public areas
- Consuming food and/or beverages outside of designated areas
- Monopolizing Library furniture, equipment, materials or other property that prevents others from using them for an unreasonably extended period of time
- Sleeping, loitering or remaining on Library property in a manner inconsistent with the Library’s intended use
- Unauthorized use of another person’s Library card for any purpose
- Carrying or displaying a weapon or other item of a type or in a manner deemed by Library staff to be threatening or potentially dangerous to others
- Using sports equipment, including but not limited to skateboards, roller skates, scooters or bicycles on Library property except as appropriately used for transportation to a Library facility
- Misusing public restrooms, including shaving, bathing, washing clothes, soliciting, meeting, loitering, using drugs or engaging in sexual acts
- Bringing animals into Library facilities, with the exceptions of service animals or animals which are part of a Library-sponsored activity
- Damaging, destroying, relocating, stealing, altering or attempting to alter, or otherwise improperly using any property of the Library, patrons or staff
- Taking Library materials or other property outside Library facilities without following established loan procedures or other authorization
- Leaving personal property unattended on Library property
- Defecating and/or urinating on Library property, other than in a toilet in a restroom
Other
- Any acts or conduct in violation of federal, state, or local laws, ordinances or regulations, including but not limited to littering, theft, vandalism, sexual misconduct or possession of illegal weapons or substances
- Possessing, consuming or exhibiting signs of being under the influence of alcohol or controlled substances
- Failure to follow Library policies and/or procedures
- Failure to follow the reasonable direction of Library staff regarding potential policy violations, emergency situations or other Library business
Exceptions to the policy may be made at the discretion of the Director of Library Services, a Department Head, a Branch Manager or their representative.
Notwithstanding the foregoing or any other policy or provision of policy, Library employees may report to appropriate management, law enforcement, public health or other authority any circumstance, behavior or conduct that, in their reasonable judgment, may constitute a threat, danger or risk to themselves, the public, any individual on Library property or to property.
Appeals Process
Patrons receiving a written notice of suspension of Library privileges due to a violation of the Patron Behavioral Policy may within ten (10) days appeal the ruling by written petition to the Director of Library Services. If not satisfied by the Director’s response to the appeal, the patron may appeal the decision by a written petition to the Library Board of Trustees within ten (10) days of receiving the Director’s response.
Approved 05/03/2021
Privacy Policy
In accordance with state law, employees of the North Shelby Public Library and Mt Laurel Library shall maintain confidentiality concerning library use by any individual patron, including registration and circulation records of that patron and information concerning the use of the libraries by that patron. Consequently, employees should not make registration and circulation records open for inspection except as provided by Section 41-8-10 of the Code of Alabama, 1975. Employees may permit inspection of registration and circulation records of a minor child to the parent of the minor child. Any comment or release of information to the public should be made only upon approval from the Director.
This Privacy Statement was last revised on May 3, 2021. We may change this Privacy Statement at any time and for any reason.
If we make a significant change to our Privacy Statement, we will post a notice on the homepage of our web site for a period of time after the change is made.
Program Policy
2.01 Library Program Policy
North Shelby Library programs are events, displays, or exhibits that promote the use of library materials, services, and/or offers the community informational, entertaining, or cultural experiences. Programs are planned for the interest and enlightenment of the residents of our district as well as to increase and diversify the visibility of the library within the community. Programs are intended to serve groups of people, not individuals. The Library strives to offer a variety of programs that reflect the interests of our growing and diverse population and as such, programs will not be canceled because of the ideas or topics of the program or the views expressed by the participants or speakers.
Library programs shall generally be voluntary, free, and open to the public. However, nominal materials fees may be charged for certain types of Library initiated programs. The Library’s philosophy of open access to information extends to programming. The Library does not discriminate on the basis of race, color, religion, sex, national origin, age, or any other characteristics protected by local, state, and federal law. However, some library programs may be restricted by age to ensure the content is age-appropriate and appealing to the intended audience.
Library programs must be non-commercial in nature. Although a professional expert may present a program, the information should always be generic in nature. Library programs must have a special entertainment, informational, or cultural value to the community. Library programs may address religious themes to educate or inform, not to promote or observe a religion. No individual or organization shall use a library-initiated program at the Library to advertise or recruit members or customers. Programs are not used for commercial, religious, or partisan purposes or for the solicitation of business.
Programs initiated by the Friends of the Library groups are usually designed for library fund-raising and may include an admission fee or be for members only. Programs put on by paying renters of the library meeting rooms are not considered public or library-initiated programs and are not subject to the library programming policy.
Library programs are primarily funded through the Library’s budget. Staff members in charge of programming are designated a budget by the Director of Library Services. Additional program funding may come from the Friends of the Library groups, unsolicited donations, or from sponsorships.
Sponsorship of a program does not constitute an endorsement of the content of the program or the views expressed by participants. Sponsorship is defined as the Library working with another agency, presenter, or business to provide a program as defined above for Library patrons. Priority sponsorship is given to local government agencies. Agencies, businesses, or organizations that participate in sponsoring a program receive acknowledgement on the library website, in local publications, and on social media. Staff members in charge of programming reserve the right to accept or deny potential program collaborations based on the needs of the Library.
Program presenters are chosen for their expertise and performance experience. While due diligence is practiced when booking programs, the Library and its employees will not be liable for the content of any program presented by a third party. Professional performers or presenters will be permitted to sell their creative products (CDs, books, etc.) following the completion of their program.
Timely and adequate public announcement shall be made of all programs. Organizations or individuals partnering with the Library must coordinate marketing efforts with the Library. Press releases, public notifications, and marketing publicities must be approved by the staff member in charge of the program.
Registration may be required for planning purposes and when space is limited. When registration is required it must be handled by the library unless other arrangements are made with the staff members in charge of programming. Program participants’ personal information is confidential and will not be shared with program presenters who are not library staff members.
Program evaluation forms may be distributed to the participants of select programs so that staff may know what has been successful and receive ideas for new programs from patrons. Recurring programs such as storytimes, book discussions, and regularly scheduled programs with repeat attendees may receive a program evaluation annually.
The Library will endeavor to offer an equitable number of programs throughout the community. However, factors such as staffing levels, program space, budget concerns, and other demands upon the staff will influence the number and types of programs able to be offered. Library staff who present programs do so as part of their regular job and are not hired as outside contractors for programming.
Library programs may be held online and require participants to download software to their personal computer or device. The library is not responsible for loss of data or damage to the participant’s personal equipment that may result from use of this software. Library staff will make every effort to prevent disruptive intrusions; however, the Library is not responsible for actions of others which are outside of its control.
Library programs are recorded only with the permission of the presenters. Participants will be notified if a program is to be recorded and given the opportunity to opt out of participation. Photos may be taken by staff during programs for promotional use. Individuals in images will not be identified by name or with identifying information without written approval from the subject or their parent or legal guardian.
Ultimate responsibility for programming at the Library rests with the Director of Library Services, who administers under the authority of the Board of Trustees. The Director, in turn, delegates the authority for program management to staff members who program for their departments and/or branches. These staff members keep the Director informed of the status of all programs.
The Library welcomes expressions of opinion from any library patron concerning programming. If a patron questions a library program, they should first address the concern with a Library staff member. Patrons who wish to continue their request for review of Library programs must follow the procedure outlined below.
2.01a Program Policy Appendix A: Statement of Concern for Programs
Procedures
To receive consideration by the Library, all concerns regarding library-initiated programs must be made by fully completing this form. This includes concerns brought up by members of the Board or staff.
The library-initiated program about which a concern has been made will not be canceled, nor be restricted in any way, before final action is taken by the Board of Trustees on the complaint, unless the Director of Library Services finds substantive justification for the program to be delayed or canceled until further investigation can be completed.
Within two (2) business days of the filing of the written statement, the applicable staff member will confer with the Director, then send a written response to the patron, explaining in detail their decision regarding the statement of concern. The response will also inform the patron that they may appeal the decision within five (5) business days.
The Board of Trustees will review the appeal at their next scheduled board meeting and take final action on it. In making its decision regarding the concern, the Board of Trustees will employ all of the Criteria for Selection of Library-Initiated Programs listed above, along with the American Library Association’s Library Bill of Rights (1.04) and the ALA Statement “Library-Initiated Programs and Displays as a Resource” (2.01b)
The patron will be notified in writing of the Library Board’s decision in the matter.
Statement of Concern for Library-Initiated Programs
North Shelby Library programs are events, displays, or exhibits that promote the use of library materials, services, and/or offers the community informational, entertaining, or cultural experiences. This form allows community members to voice concerns they may have about a program.
Title of event, display, or exhibit: ______________________________________________________
Location: __________________________________________________________________________
Department: Children’s Teen Adult Services General
Request initiated by (Name): _________________________________________________________
Phone: _________________________________ Email: _____________________________________
Address (Street/ZIP): ________________________________________________________________
Do you represent: Yourself
Organization: ____________________________________________
What specifically causes you to be concerned about this program or display? ___________________
__________________________________________________________________________________
Did you attend this event or view the exhibit in its entirety? Yes No
What do you think would be the result of a patron viewing this material or attending this program?
__________________________________________________________________________________
Is there an age for which you would recommend this program? ______________________________
Are there any positive aspects to this program? ___________________________________________
__________________________________________________________________________________
What would you say the them or purpose of the program is? Did it meet that purpose in your opinion?
__________________________________________________________________________________
__________________________________________________________________________________
Is there a program you would recommend in place of this material? __________________________
__________________________________________________________________________________
What specific action would you recommend to library leadership? ___________________________
__________________________________________________________________________________
Signature ________________________________________________ Date _____________________
2.01b Program Policy Appendix B: ALA Statement
ALA Library-Initiated Programs and Displays as a Resource
An Interpretation of the Library Bill of Rights
Library-initiated programs support the mission of the library by providing users with additional opportunities for accessing information, education, and recreation. Article I of the Library Bill of Rights states, “Books and other library resources should be provided for the interest, information, and enlightenment of all people of the community the library serves.” Library displays increase awareness of programs, resources, and services.
Library-initiated programs include, but are not limited to, lectures, displays, exhibits, community forums, performing and visual arts, participatory workshops, technology programming, creative learning programming, wellness programs, story times, continuing education, fairs and conventions, book clubs, discussion groups, demonstrations, and presentations for social, cultural, educational, or entertainment purposes. Library-initiated programs may take place onsite at the library, off-site at other locations, or online, and may be provided by library workers, volunteers, or partners. Libraries may also choose to promote their programs, services, and resources though displays and digital signs.
Library-initiated programs and displays utilize library worker expertise for community interests, collections, services, facilities, and providing access to information and information resources. They introduce users and potential users to library resources and the library’s role as a facilitator of information access. The library may participate in cooperative or joint programs with other agencies, organizations, institutions, or individuals to facilitate information access in the community the library serves.
Libraries should not discriminate against individuals with disabilities and shall ensure they have equitable access to library resources. Library-initiated programs and displays should comply with all applicable laws, including the standards and requirements of The Americans with Disabilities Act and state and local disability accessibility guidelines. If a program is held in a location not controlled by the library, the library should assure that the space is accessible to all users. If users overflow designated event areas during library events, libraries should secure accessible public spaces (e.g., ramps, pathways, and emergency exit routes) to ensure access and safety for everyone. Reasonable accommodations should also be made to have interpretation or real-time captioning for the deaf or hard of hearing at library-initiated programs when needed or requested by library users.
“Socially excluded, marginalized, and underrepresented people, not just the mainstream majority, should be able to see themselves reflected in the resources and programs that libraries offer.” Libraries should actively seek to include a variety of programming options representing diversity of genres, formats, ideas, and expressions with a multitude of viewpoints and cultural perspectives that reflect the diversity in our communities. Library-initiated programs that cross language and cultural barriers introduce community members to the library’s resources and provide access to information. Libraries serving multilingual or multicultural communities should make efforts to accommodate the information needs of those who speak and read languages other than English, including advertising for such events.
Concerns, questions, or complaints about library-initiated programs and displays are handled according to the same written policy and procedures that govern reconsiderations of other library resources. These policies should apply equally to all people, including, but not limited to, library users, staff, and members of the governing body. The policies should set forth the library’s commitment to free and open access to information and ideas for all users.
Programs should not be canceled because of the ideas or topics of the program or the views expressed by the participants or speakers, nor should library workers censor or remove displays because someone may disagree with the content. Library sponsorship of a program does not constitute an endorsement of the program content or the views expressed by the participants or speakers, any more than the purchase of resources for the library collection or curation of a display constitutes an endorsement of the resources content or its creator’s views. Libraries should vigorously defend the First Amendment right of speakers and participants to express themselves.
Article V of the Library Bill of Rights states, “A person’s right to use a library should not be denied or abridged because of origin, age, background, or views.” The right to use a library encompasses all the resources the library offers, including the right to attend library-initiated programs. Libraries create programs for an intended age group or audience based on educational suitability and audience interest; however, restrictions on participation based solely on the gender, chronological age, or educational level of users violate this right and should be enforced only when not doing so would adversely impact the safety of the participants or interfere with the intended purpose of the program. Parents and guardians may restrict their own children’s access to library programs, but no person or organization can interfere in others’ access and participation. A parent or guardian may discuss their child’s access to and participation in library programs with their child, but may not impose those decisions on others, including other people’s children.
Libraries should not deny access to library-initiated programs if patrons owe the library for overdue fines or other fees. If libraries charge program participants for supplies used, they should make every effort to reduce economic barriers to participation.
Any collection and retention of program participants’ personal information should be on an opt-in basis only. While attendees may need to demonstrate their eligibility to attend the program by showing a library card or student ID, they should not be required to share their personal information in order to attend a library program.
ADOPTED JANUARY 27, 1982, BY THE ALA COUNCIL; AMENDED JUNE 26, 1990; JULY 12, 2000; JUNE 26, 2018 UNDER PREVIOUS NAME “LIBRARY-INITIATED PROGRAMS AS A RESOURCE”; AND JUNE 24, 2019.
Social Media Policy
The Library uses social software tools as a limited public forum to share ideas, opinions, and information about Library-related subjects and issues for educational, cultural, civic, and recreational purposes. Social software is defined as any web application, site or account offered by the Library that facilitates the sharing of opinions and information about Library related subjects and issues including blogs, listservs, websites, social network pages like Facebook and Twitter, and patron ratings and lists of Library materials.
What You Can Expect of Us
Library staff exercises editorial control on our social media platforms to create a safe and welcoming environment, and to support our aim to create online communities around the Library and its services. We moderate comments and the Library reserves the right to remove content that is unlawful, is off topic, or otherwise does not comply with our expectations below. We strive to keep our Library communities like our Library locations: safe and welcoming.
Postings by users do not indicate Library endorsement of the ideas, issues, links, or commentary posted. Additionally, endorsement is not implied via “following,” “friending,” or otherwise linking to other online entities.
What We Expect of You
- When you choose to share comments, lists, or other information in the Library’s social software, you agree to do so with responsibility and respect for the Library’s communities and purpose.
- Always communicate with respect. Be considerate of others. Obscene, harassing, or abusive language is not tolerated.
- Act legally and ethically. Acting or attempting to act in violation of state, federal, or local law, ordinance, or regulation, or Library policy, is prohibited.
- Protect your privacy. Do not post personally identifying information. Young people under age 18, especially, should not post information such as last name, school, age, phone number, address.
The Library reserves the right to remove posts that include:
- Copyright violations
- Off topic comments
- Commercial material/spam
- Duplicated posts from the same individual
- Obscene language
- Specific and imminent threats
- Libelous comments
- Images
By choosing to comment on the Library’s social software you agree to these expectations. Violation of the Social Media Expectations may result in warnings or exclusions from our social software tools.
Unattended Children Policy
CHILDREN
The North Shelby Library and its branch, the Mt Laurel Library, welcome patrons of all ages to use its public facilities in a manner consistent with the Patron Behavior Policy.
Children left unattended may become anxious, restless, or disruptive, and they may encounter situations or hazards that put them at risk. Their safety is a serious concern for the Library Board of Trustees and employees. Library employees cannot monitor each child’s location, safety or behavior, and the Library has neither the staff nor legal authority to supervise children in the library. Library employees cannot accept caregiving responsibilities for patrons of any age.
Parents, guardians, and caregivers are fully responsible for their minor children/charges at all times and are expected to comply at all times with Library policies. Any patron whose behavior is disruptive or otherwise violates the Library’s Code of Conduct is subject to reporting to the Shelby County Sheriff’s Department with or without warning or notice.
Children from birth through 2nd grade must be accompanied by a guardian/responsible caregiver. In this instance, “Responsible Caregiver” is an individual who is responsible for monitoring or caring for a child or vulnerable adult and who must be at least 13 years old.
The caregiver accepts full responsibility for the child’s behavior and safety, including staying in the immediate vicinity of and in visual contact with the child. The only exception to this policy would be for children in grades K through 2 who are attending specified programs in the library’s meeting room. The parent/responsible caregiver may wait for their child outside of the meeting room as long as they remain on the library’s premises and return to pick their child up immediately after the program ends.
As long as they abide by the library’s policies, children in grades 3 through 5 (typically ages 8-11), may use the library without their parent/responsible caregiver’s direct supervision, but the parent/responsible caregiver must remain on the library’s premises.
Notwithstanding the foregoing or any other policy or provision of policy, Library employees may report to appropriate management, law enforcement, public health or other authority any circumstance, behavior or conduct that, in their reasonable judgment, may constitute a threat, danger or risk to themselves, the public, any individual on Library property or to property.
In regards to checking out material, the Library is not responsible for the choice of library materials for children’s use. The responsibility for the choice of library material for children rests with their parents or legal guardians.
TEENS
The North Shelby Library Teen Department and its programming are designed for young adults who are in or entering grades 6 through 12 (typically ages 11-18). The Library recognizes that many young adults are responsible enough to be in the library without adult supervision. As such, these teens are treated as adult customers by the Library and are supervised minimally even during scheduled programs. Teens may come and go as they please during programs without asking permission or advising librarians of their intended whereabouts. Parents or guardians are not required to stay in the building during teen programs.
In the event that teens are engaging in behavior that is disturbing or harmful to others or the operation of the library, the problem may be discussed with them at the time. If the behavior persists, the teen may be asked to leave.
Parents and guardians should be aware of the library’s closing times and make arrangements for their teen to have a ride. At closing time or in the event of an emergency (closing for weather or a power outage), staff will assist young adults in calling a parent or responsible adult to pick them up. A staff member will remain with the teen until they are picked up. The Pelham Police (non-emergency number 205-620-6550) will be asked to assume responsibility for the teen if he/she is not picked up within 30 minutes of closing.
Updated 05/03/2021